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about Crisis services

What Defines a Crisis?

A crisis isn’t just any difficult situation—it’s an event or state that requires quick attention to address safety, stability, or time-sensitive decision-making. Examples of situations that qualify as crises include:

A sudden traumatic event, such as a violent incident or a death in the family.

Individuals experiencing severe depression or suicidal ideation.

Families dealing with urgent concerns, such as a loved one in need.

Safety-related emergencies where immediate action is required to prevent harm. Please call 9-1-1 for this type of emergency.

We differentiate between a crisis and general service needs. If your situation requires timely attention, our team will prioritize your safety and well-being. Note: If your situation requires emergency services, please call 9-1-1.

Proven Clinicians

Trusted professionals providing exceptional mental health services tailored to your patients’ needs.

Emergency Care

Rapid, reliable treatment for urgent medical situations when every second counts.

24/7 Availability

Round-the-clock healthcare support to address your concerns anytime, day or night.


Procedure

How We Can Help

Our Crisis Services focus on providing:

Immediate Access

We aim to provide timely appointments for individuals and families facing urgent needs. While not always “right away,” we operate within a structured timeline to ensure that you’re supported as soon as possible.

Guidance and Consultation

In moments of crisis, our team can assist with decision-making, safety planning, and emotional support tailored to your unique circumstances.

Short-Term Interventions

We address immediate concerns and work to stabilize the situation, allowing you to take the next steps toward long-term solutions.

72-Hour Policy

For situations identified as a crisis, we maintain a 72-hour response policy. This ensures that urgent cases are prioritized and addressed promptly. While our goal is to help as quickly as possible, we work within a defined framework to maintain the quality and focus of our care.

Emergency Cases

Swift and effective medical attention for urgent situations to ensure your safety and well-being.

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Crisis Services?

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FAQ

Common Questions

What are Crisis Services?

Crisis Services provide immediate support for individuals facing urgent mental health or safety concerns.

Who can access Crisis Services?

Anyone experiencing a crisis, such as depression, suicidal thoughts, or safety concerns, can access these services.

What happens during a Crisis Services consultation?

During a consultation, our experts assess your situation, provide immediate support, and recommend next steps or resources.

How quickly can I receive help through Crisis Services?

We prioritize urgent cases and strive to provide support within a 72-hour timeframe, depending on the situation.

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